ETF - Cancellations
Submitter Information
Charter PID
Contact Information
Customer Contact Email
ETF Information
Cancellation Reason
Please select...
Competitive Price
Costs/IRR
Customer Hardship
Force Majeure
Installation Timeframe
Invalid Opp/SR
Product Issue
Serviceability
Unresponsive
Cancellation Sub Reason
Please select...
Under Existing Contract
Price
Inside Wiring
Outside Plant
SPARC/BOM
Type II
Out of Business/Company Closure
Bankruptcy
Death of Owner/Military Owner Deployed
Earthquake
Fire
Flood
Hurricane
Pandemic
Tornado
Internal Spectrum Delay
Permit Delay
Requested Date Cannot be Met
Duplicate/Error
Fraud
Rekey Eligible Product Family Change
Rekey Eligible Service Location Change
Rekey Eligible System Issue
Rekey Portability Clause
Post-Sale True-Up
Product Incompatibility
Rate Center
Engineering/Capacity Issue
Out of Footprint
ROE
Type II/ROE
Customer Unresponsive/Spectrum Cancel
No Reason Provided
ETF Eligible?
Opportunity URL
Service Location Account URL
Product Information
Family
Please select...
Broadcaster Video
Channel Insertion
Cloud Calling
Cloud Security-Cisco
DDos Protection
Dedicated Internet Access (National Resale)
Dedicated Internet Service
Enterprise Internet
Enterprise Network Additional
Enterprise Network Camera
Enterprise Network Edge
Enterprise Network Switch
Enterprise Network WiFi
Ethernet (DOCSIS)
Ethernet (Fiber)
Fiber Connect Plus
Fiber Connect Plus - IP Handoff
Field Services
High Speed Data (National Resale)
High Speed Internet (HSD)
Hospitality
Hospitality - HD Video(Pro:idiom)
Hospitality - HD Video(Set Back Box)
Hospitality Service
Hosted Voice - Trunk (DOCSIS)
Hosted Voice - Trunk (Fiber)
IDM-Cisco
IPs (Internet Addresses)
Managed Network Additional
Managed Network Camera
Managed Network Edge
Managed Network Edge per Room
Managed Network IoT Sensor
Managed Network Switch
Managed Network WiFi
Managed Router Services
Managed Security Services
Managed WiFi
Management Channel
Moviebeam
Optical Wavelength
PEG Access Channel
SBB 1-19 Outlets
SBB IP Delivery
SBB-Healthcare
SBB-Hospitality
Secure Dedicated Internet
SIP - Trunk (DOCSIS)
SIP - Trunk (Fiber)
Spectrum Enterprise TV - Streaming Content Insertion
SpectrumU
TV Streaming Access
UC with RingCentral Service
Video
Virtual Security Service
Voice - 800 Service
Voice - BCP
Voice - Remote Call Forward
Voice - Trunk (DOCSIS)
Voice - Trunk (Fiber)
Wholesale TDM Service
Wireless Internet Access
Wireless Internet Backup
Number of Service Transactions for this Service Request
Please select...
1
2
3
4
5
6
7
8
9
10
11
12
MRR/ETF Calculation
Please enter a number with no more than two decimal places (e.g. 100 or 100.50). Do not use $ signs.
MRR1
MRR2
MRR3
MRR4
MRR5
MRR6
MRR7
MRR8
MRR9
MRR10
MRR11
MRR12
Term
Please select...
1
3
6
12
24
36
48
60
84
ETF Subtotal Amount
Is there a Waiver Request?
Yes
No
Attachment
Attachment
Additional Information
Hidden Calculations
All Product Summary
Opp ID Extraction
SL ID Extraction
ETF Total Amount
Contact Information