Sales Tools and Applications Support

This form will allow you to submit a ticket to the Sales Tools and Applications Support queue for the specific tools listed in the drop down. Once your case is received our team will review the request and respond to you within 24 hours. Please note that our team does not support Salesforce. If you need access to the tool, or are looking for assistance with permissions, updates to profiles, additional access or are experiencing an error with any objects in the program, please reach out to the proper team through Cherwell or using this URL: https://charter.tfaforms.net/454823

Contact Information

First Name

Last Name

Best Phone Number

Email Address

Organization/Sales Channel

Request Detail

Please Select Tool for Request

Showpad: I need assistance with...

Access to the tool or another technical need within the system (email address change, group update, question on sales touches etc.)Content inquiry or request such as an update to an asset, or a question/suggestion about new content.

Outreach: I need assistance with...

Access to the tool or another technical need within the system (email address change, question on sales touches, reporting, teams etc)Content inquiry or request such as an update to sequence or template, or a question/suggestion about new content in the system

Sales Playbook: I need assistance with...

Access or a technical issueContent Inquiry/Suggestion

WalkMe: I need assistance with...

Access to the tool or another technical need within the system (help with extension etc)Content inquiry or request such as a process update to an existing WalkMe, or a request for a new WalkMe to be built (please note, all requests will require a discovery meeting)

Category of Issue

Notes

Attachments